Shop CJ Network — Cj shopping not given proper response (consumer complaint)

Devaraj Lakshmanan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear sir

I am mythili i have purchase slice tab in cj on line shoping

Its not working while we received on the time, we have make customer card they will give some customer care service address (Kodambakkam) they asking for service rs.700/- after that i will contact customer care, they told from service centre due lettre, but kodambakkam service centre person not given that due letter, after discuss with service centre & customer care person he accept free service

For service they given 10 day time till we call them they will not given proper answer (They told while we received the tab in head office now only we provide it) we want immediately our product or not we taken consumer action immediately ([protected])

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SHOP CJ Network customer support has been notified about the posted complaint.

Aug 18, 2016

Updated by Devaraj Lakshmanan Dear Sir

We buy in CJ shop online Slice tab

we received 31.07.16 it not working on that day now

after we contact customer card they give kodambakkam service centre address they asking 700 rupees

after we complaint customer care they told discuss direcrtly with our conference

after service centre accept free service ( they give 4 days time till we not received our product) now we call them they told it will be send head office while we received now only we give to you ., after i call many to customer care any time they told busy in tamil & telugu person then how did we contact sir please help us this critical suitauation ( details for bill CIN .No U52100DL2013PTC247186 VAT TIN;[protected]V CST TIN;[protected]C BILL NO.[protected] BILL DATE ;31.07.2016 ORDER NO;[protected] DOCKET NO;[protected] ITEM CODE : 180077.SKU 001 TOTAL AMOUNT : RS.3598/-