[Resolved] Shop CJ Network — complaint regarding cash back for tops

[Resolved] Shop CJ Network — complaint regarding cash back for tops

J Juhisuryawanshi from Pune, Maharashtra

I had ordered for a set of tops and got highly defective products it's more that 50 days i am regularly taking feedback on calls. I have wasted more money than the actual cost of tops on making calls but there is no proper response from their side i haven't got my money back and the mental torture that i am getting is unbearable pls resolve the issue as soon as possible and revert back to customer. I have not recieved any apology from thier side except false commitments of resolving it pls do the needful as soon as possible Was this information helpful? No (0) Yes (0)
Oct 21, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 SHOP CJ Network Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. We are unable to trace your Order details with the information in this complaint. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further. You can also reach us at[protected] and our shopping consultant would be happy to assist you. Regards, Customer Service Shop CJ Network India Pvt. Ltd.
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Comments

Baby Barman

from Bihpuriagaon, Assam

I have ordered one mixer juicer grinder of singer by looking on TV and Shop cj have delivered one damaged item. This is the first time I'm purchasing from shop cj and they have done this. Please be polite and exchange the item as soon as possible. I got the delivery yesterday.

SHOP CJ Network Customer Care's response, Sep 25, 2017

Verified Support

Hi Baby, We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.