[Resolved] Shop CJ Network — complete product not received

Man pre et kaur

from Delhi, Delhi

Address:	New Delhi, Delhi, 110009
Website:	Www.shopcj.com

I order on 25-7-17 for store smart canvas vacuum bag.
Order no. [protected] my pro duct is not complete. I complaint for this that i only get 5 bags rest of the product i. E vaccume cleaner machine and 5 bags. Not get. I paid 1648 gor that and i don'the get money from tree. They r not giving me my money back or complete product. What will i do with incomplete product that is waste for me. They called me for my complaint but they r blaming me that we send whole product it's not company fault which is very rude and not exceptable. U should satisfied u r customer not blamming him/her for product. Next time we will not trust u as well as ur company. If any senior is reading this pls solve this problem otherwise u lost u r trust and i surly not recommend any of my realitives or any friend to shop from shopc.

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Sep 19, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

SHOP CJ Network Customer Care's response Dear Manpreet,

We sincerely apologize for the inconvenience caused to you.

We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime.

In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

Verified Support

Aug 19, 2017

SHOP CJ Network Customer Care's response Dear Manpreet, as checked in the system, missing item has been delivered to you. Let us know if you face any issue.