[Resolved] Shop CJ Network — delay in delivery and upturned by lit many calls | |||||
It is real really very sad to inform that i had audit ordered sumproduct from your shop cj.com it is set said set to inform that or sufficient time has gone by and the product yt to be delivered it is also to bring to notice that despite of contacting you several times about the delivery of the product every time it was assured that the delivery would soon be possible but that soon has not arrived yt it is nearly more than 25 days to order and yet waiting for delivery meanwhile number of phone calls received by me from your operators about delivering the product and i really fed up of replying the same thing again and again would your management is going tu aalok into the matter and do the needful further i would not like any purchase from cj and also not recommend others to do so thanks Was this information helpful? | |||||
Dec 1, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Oct 31, 2017 SHOP CJ Network Customer Care's response Hi Anilkumar, We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
We sincerely apologize for the inconvenience caused to you.
We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime.
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future.
Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
As checked with our courier partner, the said shipment was returned to our warehouse due to no response from your end. Apologies for the inconvenience caused.
In case you need further assistance, please do call us. We’ll do our best to help you.
You can reach us at 1860-500-7008
Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.