[Resolved]  Shop CJ Network — Farrell pomace olive oil 10 litres

Address:Mumbai City, Maharashtra, 400006
Website:www.shopcj.com

I had ordered the above mentioned product( qty-2) on 19th October 2016 at 17.15 hrs on two different locations both prepaid orders paid via redeeming Shop CJ points.
Order ID- [protected]- 2490 Shop CJ Points- 1990 points spent after using discount coupon
Order ID- [protected]- 2490 Shop CJ Points- 2290 points used after redeeming discount coupon
The delivery was scheduled within 5-6 working days from the date of order. I have been trying to connect Shop CJ - [protected]/ [protected]/ [protected]. Everytime I called I have been asked to wait for 24-48 hrs but there is no reply as such. Past one week I have been told that my order is not being delivered since there is a CURRENCY EXCHANGE ISSUE.

The current exchange issue has been started from 8TH NOVEMBER 2016 whereas I had placed the order on 19TH OCTOBER 2016 THAT TOO VIA SHOP CJ POINTS- (PREPAID ORDER).

Kindly accept my complaint and take the necessary action and compensate me for my loss of time and the payment made but no service awailed
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Dec 27, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
SHOP CJ Network Customer Care's response
Hi Jia,

We have escalated this issue to the concerned team and soon the issue will be resolved.

Thanks!

Regards,
ShopCJ India
Complaint comments 

Comments

Hllew it Priyanka sonawane from Nasik. I just ordered it now my order id is a[protected]. I want to cancel it. Because of high price I m not able to buy it. Please it's a request to cancel my order.
SHOP CJ Network Customer Care's response, Nov 22, 2016
Verified Support
Hi Priyanka,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks!

Regards,
ShopCJ India

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