[Resolved]  Shop CJ Network — for non refund of order cancellation amount till date (transaction dated 18th june 2017)

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.shopcj.com

Dear sir,
I would like to draw the attention of deaf ears of the management or the higher officials of the of shop cj online shopping network who's under impression that customers are illiterates and they take us for granted which is equal to an offence in virtual shopping. They don’t have any concern towards customer satisfaction specially; customer’s grievances are at toss, their management lacks in complaint management and problem solving. I feel pity for the organization they have hopeless customer care and their managers who lacks knowledge in problem solving especially in such a simple issue of mine.
Sir, on 18th of june i have place an order for purchase of arya pack of 4 (Chudidar dress material) and i have received the damaged material inside the package. Therefore i had requested for exchange of the same to customer care executive. However i have received another pack of in consistent and repeated damaged sets of chudidar tops/bottoms and duppattas seeing this i was highly disappointed.
Hence subsequently i had lodged another complaint for order cancellation and asked for refund of amount rs 999/- (Rupees nine hundred and ninety nine only); which is not refunded till date 26th nov 2017 but to my surprise whenever i call the customer care executive either they puts me on long hold, give unconvincing response or disconnects my call which very annoying and unbearable on shop cj customer cares service part.
Therefore as a customer i demand for adequate compensation and apology from shop cj network online shopping management, immediately for such a hopeless and delayed service and cheating their customers by not giving proper and timely response till date.