[Resolved] Shop CJ Network — handy washing machine

Aman41

from Garhshankar, Punjab

Address:

144514

I'm Charanjit Kaur and i have ordered a product from you. it was broken and was heating up i complained many times but still you don't care. is that the of dealing? very shame on you i have requested many times but still there is no response. now i am fed up that u still don't care . You told us that you will call us within 3 days but you didn't. You are just cheating on people. this i your last chance otherwise i have to take strict action against you. i will case against you in court and there i will meet you. i am still requesting you to replace my product. i have already courier you on 11/6/18
contact-[protected]
order no.- [protected]
complaint no. -HS[protected]

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Aug 16, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2018

SHOP CJ Network Customer Care's response Hi Charanjit,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, We request you to allow us 2-3 working days for better assistance.
For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

Verified Support

Jul 03, 2018

SHOP CJ Network Customer Care's response Hi Charanjit,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, We would like to request you to send the POD (Proof of Delivery) to our whatsapp number: [protected] or e-mail: [protected]@shopcj.com.

For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

Verified Support

Jul 08, 2018

SHOP CJ Network Customer Care's response Hi Charanjit,

We apologize for the inconvenience you faced related to the product.

As per our recent verbal communication, We would like to request you to send the POD (Proof of Delivery) to our whatsapp number: [protected] or e-mail: [protected]@shopcj.com.

For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

Verified Support

Jul 16, 2018

SHOP CJ Network Customer Care's response Hi Charanjit,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, We would like to request you to send the POD (Proof of Delivery) to our whatsapp number: [protected] or e-mail: [protected]@shopcj.com for better resolution.

For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik