[Resolved] Shop CJ Network — Horrible service by Star CJ | |||||
I ordered a olive oil – Order no. - [protected] I placed order on 25th January 2017 and that was a prepaid order and till now I haven’t received my order and whenever I’m calling your customer care number, the only thing I’m getting to hear is “Mam we are raising an complaint for your order and you will receive an call back from our team” but nobody calls, till now I haven’t received a single call from your end. I was provided with a docket number also i.e.,[protected]gati – courier service) but when I’m entering this docket number, I’m getting Invalid/Data not found. It is been 16 days now and no update on the order. I asked them to cancel this order, they are not ready to cancel it also. I WANT MY MONEY BACK!!! Was this information helpful? | |||||
Mar 26, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Feb 12, 2017 SHOP CJ Network Customer Care's response Hi Shivani, As discussed over the call, we have forwarded the details to the concern department for urgent delivery of the product and soon your issue will be resolved. Thanks! Regards, ShopCJ India Verified Support Feb 18, 2017 SHOP CJ Network Customer Care's response Hi Shivani, As discussed over the call, we have cancelled the order and shared the details with payment team soon your amount will be refund to your account. Reference ID: 58a806fa8e635 Regards, ShopCJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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When the hell I will be receiving the order. I dont think you guys will be providing me my order so, it is a humble request please give my money back.