[Resolved] Shop CJ Network — I am complaining about the product i ordered and is not delivered and the customer service people are so rude they just don't want to listen at a | |||
I ordered for 3 blanc matress protector 2 blue and 1 white. I received 1 blue and 1 white and 1 blue is missing. I paid 999.00 for the white and 1999.00 for 2 blue. When i called customer service on 5th sept 2016 they said it will be resolved and i will get call back no one called. Today the 6th sept 2016 i received sms stating your problem is resolved.. No one bothered to even inform how is it been resolved. I called the customer service again but no use people just don't want to listen to their customers at all. I need my product or the money back that's it. Never ever in my life i will order with shopcj or will i recommend shopcj to anyone such a 3rd grade customer service you people are having. I will never order not because of the products but your customer service people they please someone teach them how to talk to customers. Thanks.. Awaiting to get my money or my product Was this information helpful? | |||
Oct 11, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 SHOP CJ Network Customer Care's response Hi Smitha, We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest. Regards, Shop CJ India | |||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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