[Resolved]  Shop CJ Network — ilo vacuum bag

Address:	Mumbai City, Maharashtra, 400002
Website:	Shop CJ

I had place order for ilo vacuum bag, order no. [protected], which i received the delivery on 22nd august, 17, i opened the product which at first sight the vacuum cleaner looked old and faded colour when opened it, it was full of dust inside, vacuum bag place inside was fully dusty with dust particles, as i opened it fell on me, secondly the hose pipe and square brush was missing, the same day i complaint and asked for return and refund, which the product was sent for pickup on 29th august'17, after i inquiring on 4th september'17, pertaining my refund information they took my complaint and called me back on the same day and took my bank details, which thereafter they have not yet refunded my amount as i called them today the 11th september'17, the customer service agent replied it will be done.. And it's the second time it's been happening with me, beside the first time i thought i will order this product it may not happen again, but to my horror it repeated the same, the shop cj is not reliable at all, we being customers order the product by faith that they will deliver what is shown, but not, i suppose they sent me the product what was used to demonstrate on the tv channel, if they are promoting the product for sale they should insure the product is packed with complete items dispatched to the customer, there is not big then the customer satisfaction they should realise.. Plz i request you to help me to refund amount of rs.1798/-for the same