[Resolved] Shop CJ Network — Jewellery

karan nischal

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400007
Website:	www.shopcj.com/nmall/company/contactUs.htm

Hi team,

I am filling this case behalf of my mother. She had purchased product from shop cj on (31st may 2017). I had received defective product from shop cj and on the spot i have raised the return request, but i haven't received the positive response from there end. When i called the customer care. They are doing the fake commitment for the same.

I had to inform you that, courier boy take the product back, but i don't have received the refund till now. More than 2 months past.

I have requested you please take the necessary action on it. As soon as possible.

I will be grateful if you resolve my query as early as possible. Already 2 month past and we haven't received any proper resolution.

Collected by: jitender singh (19887)
Contact details:[protected]
Product id:208607
Order id:[protected]

Head office address: corporate office / registered office
Shop cj plaza, dr. D. B marg,
Apsara complex, grant road (E)
Mumbai 400007

+1 photos

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Jul 16, 2017

Complaint marked as Resolved

They don't call us, but I have received my refund to long back. After 2 month I have received my refund. 1. We call the customer care team they are doing the fake commitment, due to this I am mentally harass by the shop cj online. 2. I have shopping with lots more portal, but I never face these kind of issue. 3. Now, I want to close this case as I have received my whole amount. 4. I really appreciate you are doing your job properly. 5. I have receive resolution on time this is very great. Thanks for support getting my refund back. If I need more support, I will definitely contact to you. I have to give 5 star rating to your services.

SHOP CJ Network customer support has been notified about the posted complaint.

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Comments

Parveshcherlapally Parveshcherlapally

from Sirsilla, Telangana

Order no [protected] cheapap quality wrong commitment no responsibility a tall even the number which worked while placing the order now showing invalid shameno good reviews

SHOP CJ Network Customer Care's response, Jul 21, 2017

Verified Support

Dear Customer,

Thank you for writing to us.

We tried contacting you on your registered mobile number : ******7625/ ******9729, however we were unable to get in touch with you.

Request you to share your alternate contact number or your convenient time to discuss further on the issue.

In case you need further assistance, please do call or email us. We’ll do our best to help you.

You can reach us at 1860-500-7008

Warm Regards,
Shop CJ Network India Pvt. Ltd.