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SHOP CJ Network

[Resolved]  Shop CJ Network — kawachi 8 in 1 multyfrier order is not placed and money was cut by bank

Address:362560
Website:Shop cj

Hi team,
I ordered kawachi 8 in 1 multyfrier electric cooker yesterday at 10.30 p. M. Around and i paid the money by hdfc bank debit card. I followed all the process for placed this product and finally i reached on payment method. I paid the money with my hdfc debit card. When i got otp msg from bank i put it in the otp box. Then i got message from my hdfc bank that the money was deducted from your account for shopping on shop cj. But then immediately new page was opened.in this page the message was written that oops.. There was something wrong... Means this order was not placed and bank cut the amount of 4589 rs. For this product. So i want to know that the order will be placed or u refund money in my bank? And when will it refunded by shop cj?
Pls ans my mail... Thnks
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Aug 26, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
SHOP CJ Network Customer Care's response Dear Azaz,

We are unable to trace your e mail id or mobile number. We request you to help us with your registered email id/ mobile number with us at the time of placing the order so that we can investigate this further.

You can also reach us at[protected] and our shopping consultant would be happy to assist you.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
Complaint comments 
1 Comment

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Comments

I am sending you my fons screenshot which is a message of hdfc bank about money transfer in shop cj account

Reply
SHOP CJ Network Customer Care's response, Jul 17, 2017
Verified Support
Dear Azaz,

We are unable to trace your e mail id or mobile number. We request you to help us with your registered email id/ mobile number with us at the time of placing the order so that we can investigate this further.

You can also reach us at 1860-500-1860 and our shopping consultant would be happy to assist you.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

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