[Resolved] Shop CJ Network — Leakage in Prestige gas stove

Sahila2027

from Ludhiana, Punjab

Address:	Ludhiana, Punjab, 141003
Website:	www.shopcj.com

I purchased a Prestige Marvel Gas Stove from you in September. It's model number is GTM 04.The product is facing a leakage problem. I have got it repaired twice under the warranty within 30 days. But it is still facing the same problem.

I'm not satisfied with your product. This was my first purchase from you and the experience was worst.

Please let me know the possible solutions to my problem as soon as possible.

Thank you.

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Jan 13, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Dec 08, 2016

Amarjit Singh Mathur's response Order no. [protected],
Item no.187578,
Item Name . Blanc Mattress Protector Set-- Pu[SKU]
I was received this material on 28.10.2016 and open the packet and check the product, the was not as per bed size.
than I call to customer care to return back this material but no any one cone to my house to take back this material.
After one week again i call to customer care and wait for a week again no any one come to receivrd the material. lastly I cal again on 28.11.2016 than that asked that one month has passed now don't take material back.
so, that i mail consumer comp. to you and need your help
thank you sir

Verified Support

Dec 12, 2016

SHOP CJ Network Customer Care's response Hi Sahila,

We regret for the inconvenience caused. Do get back to us with the order details so that we can resolve to the issue.

Thanks!

Regards,
ShopCJ India

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Comments

Murugaboopa Thy

from Chennai, Tamil Nadu

My tv any problem for feature service center invoice copy ...my email id [protected]@gmail.com...i want my tv invoice copy only...nov 10 order but delivery in 24 nov...lats of time i call customer care but no issue my oder copy invioce...i give two email id my second id ...[protected]@gmail.com...and my mobile no [protected]

SHOP CJ Network Customer Care's response, Dec 13, 2016

Verified Support

Hi Murugaboopa,

We have forwarded the request to concerned team and will get back to you with the invoice soon.

Thanks!

Regards,
ShopCJ India

SHOP CJ Network Customer Care's response, Dec 14, 2016

Verified Support

Hi Murugaboopa,

As requested by you we have sent you the invoice copy. Do check and let us know if you face any issues. Thanks for connecting with us!

Regards,
ShopCJ India

khushbu13

from Mumbai, Maharashtra

I had ordered nail art on 26/11/16 but my order has been declined. On calling the complaint number, I got the reply that my number is not registered and no order has been placed and they have not recieved any money from my end. But according to my credit card statement the amount has been deducted towards Shop CJ...

SHOP CJ Network Customer Care's response, Dec 22, 2016

Verified Support

Hi Khushbu,
We regret the inconvenience. Please help us with your mobile number registered with us, so that we can assist you at the earliest.

Amarjit Singh Mathur

from Jamshedpur, Jharkhand

One matress ordered to CJ shop ( Order no. [protected]) and prodect received But it size and material is not up to marke
I call to customer care shop cj (On 28 nov16 and 2nd Dec16 )but they not taken back this material.