[Resolved] Shop CJ Network — mattress protector set-maroon | |||
My wife, smt aruna kumari, with registered phone: [protected], used get many items from m/s shop cj very frequently. In the same way she has ordered one 'blanc mattress protector - maroon colour with order ref: [protected], but we ahve recived with another colour of white background. After many complaints, the blanc mattress protector taken back by your representative on 24.10.2017 (Mr. Gvk goud, ph: [protected]). Pickup receipt ref:[protected]. We have not received the order piece till date. We are unable to understand, why it is taking too long time attending a complaint i. E. More than 4 months. We have made more than 10 complaints, but every time your personnel treating as a fresh complaint, by previous. We are very much unhappy with your service and way of attending customer complaints. We are not only loosing our valuable personal time but also we are getting agony on your system. I hope this complaint will be address soon. P. Bhimanna Ph: [protected] Was this information helpful? | |||
Jan 9, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 SHOP CJ Network Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. As discussed, We have forwarded the details to payment department and the amount will credit back to your a/c in 3-5 working days. If in case amount does not reflect in your account after 5 working days do get back to us with the snap shot of your bank statement. So that we can assist you further. In case you need further assistance, please do call or email us. We’ll do our best to help you. You can reach us at[protected] Warm Regards, Customer Service Shop CJ Network Pvt. Ltd. | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Regards
Mrs. Jyoti Mishra
We Hope we get to serve you soon in the future.