[Resolved] Shop CJ Network — Misleading Information on Website

Manjiri Gaonkar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400007
Website:	shopcj.com/nmall/index.htm

I Manjiri Gaonkar, ordered a Juicer Mixer Grinder on 16th Dec and it was delivered to us the very next day. The issue here is we placed an order for a mixer of 750 watts but got instead a 450 watt mixer.It is clearly mentioned on their site that the mixer is of 750 watts. An image of the website is attached below.Their customer care is useless and rude. Instead of solving our matters they've telling us to wait for 2 days since 17th December. Customer service is pathetic and arrogant.
We have literally called 20 times but no action or response fro m Shop Cj. They have been putting us on hold and then they hung up a lot of times. We also asked them for an exchange of anther mixer but no response from them...Female call holders are rude and talk very loudly and rudely..

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Jan 25, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2016

SHOP CJ Network Customer Care's response Hi Manjiri,

We apologize for the inconvenience caused to you. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.

Regards,
ShopCJ India