[Resolved]  Shop CJ Network — Not delivered free lens along with mobile

Address:

700132

On 7.4.2016, i have seen an advertisement in tv that there were an offer going on of 3 free individual mobile lens along with mobile make intex cloud 3g gem android, accordingly myself make a call to displayed contact number and talk to your representative about free confirm gift and after got the confirmation about free lens from your representative, i have booked the same vied order no [protected] on cod basis. But when i received the packet yesterday on 10.4.2016 vied invoice no[protected] i have not find any such lens along with the mobile. Then i have make a call to your contact query [protected] and put complaint about the fact. During our telephonic discussion your representative informed that there were no such offer included in my order. I was little surprised and told him that i wants to back the mobile because its simply a fraud case which is not acceptable neither expected from such an organisation.
Now i would like to inform you that i want to return the mobile as you are not fulfill your commitment. So please take a action either to provide my free gift or else inform what is the procedure to return back the mobile.

Look forward your immediate action on the subject matter

Regards,

Prashanta ghosh
Mobile no [protected]
Mail id [protected]@gmail.com