Shop CJ Network — not getting refund amount of 2198/-

In july 2017, I ordered one Maharaja Mixer. It was found broken when delivered to me. I returned back the product but I did not get any refund. My order no. was "[protected]". I was told by Shop Cj that product can be purchased within one year equal to 2198/-.
Now I purchased dinner set of 2600/- & delivery boy is not ready to take difference amount for the product.
While enquiring on Shop Cj regarding my order no. " [protected]", customer care is telling order number is wrong.

What to do now? Need help.
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SHOP CJ Network customer support has been notified about the posted complaint.
Apr 04, 2018
Paresh Marakana's response
Not good hendset
Complaint comments 

Comments

[protected]
My order no.[protected]
Riturn my headset

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