[Resolved]  Shop CJ Network — not redeeming 1148 shop cj points worth of rs.1148

On september 22, 2017 i received a msg from shop cj on my mobile no.[protected] which is as per under
Dear custmer
We have credited 1148 shop cj points for your order [protected] you can redeem the same for your subsequent shopping with us.1 shop cj point is equivalent to 1 rupee and the validity for the same is one year.
Sender
Bz-shop cj
Received
01.43 :10pm
Sep 22, 2017
Many times i tried to contact them on customer care no also but now the are not answering me and most of the time it was said plese wait oue executives are busy.
Kindly resolve the matter either pay back my money in question or redeem it at the earliest.
R n sharma
[protected]
[protected]
299 cp colony
Morar
Gwalior mp
Pin 474 006
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Oct 3, 2018
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
SHOP CJ Network Customer Care's response
Dear Mr. Sharma,

We apologize for the inconvenience caused to you.

We tried to connect with you on your given mobile numbers. However we would not establish contact with you. Kindly share the convenient time to speak with you.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Shop CJ
Meenu Malhotra
Complaint comments 

Comments

Team Shop CJ
It is very difficult to contact you on your helpline number I already tried more then 40 minutes in total but all the time it was u answered .If you are having your executives mobile no then please send it to me.
RN SHARMA
299 CP COLONY
MORAR
Gwalior MP
474006
Product total damage

Husnain Rahat HR's reply, Sep 2, 2018
Product total damage

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