[Resolved] Shop CJ Network — order cancellation

Chisha

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Ordered 8 pcs kurta fabrics and 2 leggings free from" Bahaar "on 17 july via cash on delivery payment; its cost around 1150 icluding shipping charges and which the delivery date is around 26 july 2018.
I wish to cancel the order, i dont want that product and now I am trying to contact shop cj for which I called on as many numbers I could get, neither of them was successful .Please provide me with correct details as to how to cancel my product.
Order no.- [protected]
-chisha
Thane
Mumbai

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Aug 24, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Jul 20, 2018

Updated by Chisha Plz conform order cancellation before they delivered the product

Verified Support

Jul 23, 2018

SHOP CJ Network Customer Care's response Hi Chisha,

Apologies! We regret to inform you that your cancellation request could not be processed since your order was already handed over to the courier service partner for dispatch.

We request you to kindly accept the order. Should you face any issue with the product, please inform us within 48 hours of receiving the product.

If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

We value your association and assure you of our commitment to serve you better.

Thanks & Regards,
Shamsuddin Malik
Team ShopCJ