[Resolved]  Shop CJ Network — order no : [protected]

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	www.shopcj.com

I have ordered for dmr 30-1208 semi automatic top load mini washing machine (Blue) (Paid rs.3590 online), on oct 3rd. (Product to be delivered @ hyderabad, telangana)

The system has generated the order no with status as order placed. After that i haven't received any update on the status of my order.

So i called the customer care which started telling me by oct 11, 2017 the product will be delivered. When i asked them if they know to which place the delivery has to be made?? They told me 'no'.

When i rang up dmr customer care no (Given in the product description) on oct 7, they told me they haven't received my order from shopcj.

Even today (Oct 9) they say that they haven't received my order while customer care give me a vague answer that the product will be delivered by oct 11, 2017. When asked about awb no to track my order they told me no.

If it is not shipped even on 9th of oct, how can i receive the product on 11th of oct.

Is this genuine way of online shopping or deemed to cheat the customer?