[Resolved]  Shop CJ Network — Order number [protected]

Address:Mumbai City, Maharashtra, 400030

The received product is damaged and return request logged multiple times on shop cj customer care but no action taken till now .
I have called on [protected] many times but each time i get the status as please wait for next 15 days, product will be picked up from home and then refund process will start .I have been waiting since almost 1.5 month .nothing is happening, I want refund for the product.
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Sep 12, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
SHOP CJ Network Customer Care's response
Dear Customer,

Thank you writing to us.

Kindly share the following bank details via mail for refund against order no - [protected]:

A/C Holder Name :
Bank Name :
A/C no :
IFSC code :

In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected] /[protected] / [protected]

Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
Complaint comments 

Comments

I have purchased magic mop from star cj.it has stopped spinning there are no service center I need assistance asap
Rachna Swasthy
[protected]
SHOP CJ Network Customer Care's response, Aug 11, 2016
Verified Support
Hi Rachna,

Request you to share your registered mobile number, so that we can resolve the issue. Thanks!

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