[Resolved] Shop CJ Network — Pending order [protected], still not received | |||||
Shop CJ has very poor delivery/shipping process and the worst possible customer care cell. Customer care emails are never replied by them and telephone also has to be kept on hold for 5-6 minutes and if your are lucky you get a response. I have a pending order [protected] which has not been even delivered through 15 days have elapsed. For NINE days the website shows product shipped OR they reply "You will get it in two days"... but still I not received the same and two times they give me wrong docket number and wrong courier details. When I asked care executive person for cancel my order and refund my money they cheat me with, saying our system is hang please call on this number after few minutes we will help you but when calling again there is a new person for serve me their extreme service then tell him all stories again from first, I do this job maximum 5 times but not any one help me. Was this information helpful? | |||||
Mar 19, 2016 Complaint marked as Resolved Issue Resolve,
Hello, little delay but yes Thank you so much for resolving my issue regarding pending delivery. I received my ordered product.
Rgds,
Ajaysinh Rana SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Mar 05, 2016 SHOP CJ Network Customer Care's response Hi Ajaynish, We understand your concern. We will get this checked and update on the same, please bear with us Verified Support Mar 08, 2016 SHOP CJ Network Customer Care's response Hi Ajay,
We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.
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1 Comment | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
Hello, little delay but yes Thank you so much for resolving my issue regarding pending delivery. I received my ordered product.
Rgds,
Ajaysinh Rana