Shop CJ Network — points not credited

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.shopcj.com

I had ordered a product nd due to defect the product was taken back and said that the star cj points will be credited to my account.

Its been close to 4 months i have been following up about my points so that i can order another product. But the team is unable to even search the order sometimes and not been getting any response from the customer care.

My order number was [protected] and the points to be credited were 1998.
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    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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