[Resolved] Shop CJ Network — Product quality

 
6 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Máñishà Dêy
We have given order for 100 %cotton of 10bed sheets but they've sent us polyester bed sheets. Though we've lodged our complain about this, they are not taking back their products and not also refunding our money that is Rs 3248 . In TV they broadcasts that if customers would make booking through Internet then they'll give 10 %discount on the product. So we placed our order through this process. Now they're claiming that the products buy through Internet and TV are of different quality which they've not mentioned before.
Complaint marked as Resolved May 22, 2017

Complaint Status


[Aug 29, 2016] SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
SHOP CJ Network Customer Care's response, Aug 31, 2016
Hi Manisha,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Regards,
Shop CJ India
Updated by Máñishà Dêy, Sep 07, 2016
My order number is [protected]. Please take action as soon as possible.
Updated by Máñishà Dêy, Sep 07, 2016
How much time does it take to refund our money?? Please take it back as soon as possible.
Updated by Máñishà Dêy, Oct 14, 2016
Why you people are not refunding our money? What the hell are you doing?
Updated by Máñishà Dêy, Oct 14, 2016
We are extremely irritated with your non cooperation. Please give our money back as soon as possible.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Ordered 2 trousers worth of 999 as per the order placed agent cloth material is Cotton but delivered pollster very cheap look. (order no:[protected]) several times called and requested for replacement or refund.it is been more than 2 weeks now and no one show up until now.

I need quick action on this.
My order no is - [protected]
I've ordered for 100 %cotton of 10bed sheets.. Please take your product back and refund our money. We are extremely irritated with your non cooperation.
How much time does it take to refund our money?? Please take it back as soon as possible.
Hey.. What's happening? Why you people are not taking back your products?
Why you people are not refunding our money? What the hell are you doing?

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    42%
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    Shop CJ Network - Product quality