Shop CJ Network — product return and refund

I have ordered an product a few days before and it's of different color than i ordered and i don't like it and the quality is not good, so i want to return the product and i want to you to refund my payment, and the order number=[protected],, i am waiting for your reply, and i have already called to the customer number and they are not responding, i'm tired of it, and iam waiting for the quick response from you, so i could buy an another product which suits for me,