Shop CJ Network — refund not received even after 1 month

Address:	Mumbai City, Maharashtra
Website:	Shopcj

I have ordered carpet from shopcj on 18 dec 2017. But delay and wrong courier details i did not get the product. After my call on 5jan 18, they reordered in background. I asked them to cancel order and refund. But did not received refund. But support executives are talking very wrongly and don't provide the correct information. They say me that i will get in next 3-5 working days. But now it is completed 1 month completed but did not get refund. Now i am preparing legal against this company.
Advising everyone not to order anything.
Thanks,
Jitendra pandey

Order no. [protected]
Last complaint did with shopcj. Received sms not refund.

Dear customer, thank you for calling shop cj, we have made a note of your concern regarding refund against order number [protected]. Our customer service team will attend to it shortly. Request your patience and co-operation in the interim.