Shop CJ Network — Returning a product

Address:Dewas, Madhya Pradesh, 455001
Website:www.shopcj.com

I want to return one product ordered from shopcj online website which was delivered to me on 13th aug. On the next day i requested for return but till date nobody came for pickup and till the product does not reach the seller i am not able to get the refund.
I contacted their customer care n-number of times, but all the time they gave the assurance that the pickup will be done within 2-3 days, but till date nobody turned up. My order number is [protected].

Please help me for returning the product and get the return.
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    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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