[Resolved] Shop CJ Network — returning of product

damsyadu

from Dehra Dun, Uttarakhand

Address:	Budaun, Uttar Pradesh, 243601
Website:	shopcj

With reference to order number [protected] on shop cj i would like to bring this to your kind notice that the product sent by you was already damaged and not upto the quality. The liner bottle was on a verge of broking and and most of the nail pints were dried.
This is really pathetic and highly unprofessional on your side. I have called your customer care so many times and every time they say they ll return my stuffs but till now they have not taken any measure regarding this.
Therefore i request you to take action at the earliest and return my product and redeem my vault
Thank you

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Oct 22, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

SHOP CJ Network Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime.

In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

Verified Support

Sep 21, 2017

SHOP CJ Network Customer Care's response Hi Damini, we have shared teh details with our finance team and ShopCJ points will reflect in your account within 2 working days.