[Resolved] Shop CJ Network — Spice x life proton5pro

asya

Address:	Mumbai City, Maharashtra
Website:	www.shopcj.com

Order no;[protected]

booking date ;02/01/2017
delivery date;06/01/2017
complaint date 06/01/2017

we ordered a spice phone after receiving . i found the phone s camera not working i tried a lot but it did not work after that i called shop cj for replacement or refund they did not listened to my complaint . i either want a refund or replace it, highly dissatisfied with product and shop cj .
regards,
dr ghazala.

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Feb 28, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

SHOP CJ Network Customer Care's response Hi Ghazala,

We tried contacting you multiple times on your registered mobile number : [protected], however we were unable to get in touch with you.Request you to share your alternate contact number or your convenient time to discuss further on your request.

Regards,
ShopCJ India

Verified Support

Jan 27, 2017

SHOP CJ Network Customer Care's response Hi Ghazala,

As discussed over the call, we request you to co-ordinate with brand customer care for the issue you are facing with the product.
Below mention are the required details of brand customer care : ASC Cell Care Point, Contact no:- [protected].
Thanks!

Regards,
ShopCJ India