Shop CJ Network — taken money on the name of prize winning

My wife brought some products having order number [protected] on shopcj and it was dispatched on 26-11-18. A massage came on behalf of shopcj on 02-01-19 that you won a xuv 500. Then yesterday my wife received a call on that call they told that only we have to pay 14, 800.00 for transportation the vehicle, they gave a account number and told that the account holder is deputy manager of shopcj company. Also they what'sapp the winner certificate. Today morning the amount transferred to that account. Now i received the call and they ask for insurance payments of that vehicle. I clearly spoke them and told that its not the right process. Still they ask to pay the amount. What the hell is going on, please check out.