[Resolved] Shop CJ Network — Timbre pack of four jeggings

Preyanka Chakravarty

from Solapur, Maharashtra

Address:	Mumbai City, Maharashtra, 110001
Website:	Www.shopck.com

I had ordered timbre jeggings pack of 4 on25th june'16 under order no[protected], 2/4 products delivered were defective.when raised a complaint then the whole pkt was reversed and a new package was delivered.This time i had recd 3/4 products only in this pkt and 2 of them were again not upto the mark.i had raised complaint on 26th july and was intimated that the reverse pick up will be done within 10days &then refund will be initiated.which is still not done

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Sep 24, 2016

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

SHOP CJ Network Customer Care's response Dear Customer,

Welcome to ShopCJ Response Cell. We acknowledge receipt of your email.

We have already shared the details with concerned department and soon your issue will be resolved.

In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected] /[protected] / [protected]

Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

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Comments

Sumit Vasdani

from Malegaon, Maharashtra

Third class service of this company..I hve taken necklace from yhis website I didnt like tht so I have return it back...2months have passed still not give the payment back...It is a bad service...Plzz its my request take action as possible as they give bad service

SHOP CJ Network Customer Care's response, Aug 18, 2016

Verified Support

Dear Customer,

Thank you for Your Feedback. We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.

You can also reach us at 1860-500-1860 and our shopping consultant would be happy to assist you.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.