Shop CJ Network — Timbre po6 cotton leggings | |||||
Hi, I ordered a product from shopcj (leggings :size xxl) on march 25 2016 first time they delivered xl and then i kept a complaint to exchange it for "xxl", this time i got "s" and the quality is not that much nice which they had displayed in the channel so i complained about the 2 wrong size deliveries and registered a complaint to money back till this scene happened it took 1 month time, on 25 april i complained about it (money back) and i got callback from them on 27 april they got full clarity about the issue and they told "a person will call me and come from their courier service and pick up the product" but till now no one has came to take the product and even i just isn't got a call from the courier service. till now i made up to (min) 30 calls to shopcj about this issue but the case till now isn't proceeded a inch. whenever i call their customercare no. even they (some executives) are not registering the complaint too. whenever i call them just say something it will happen 7days or 2 days and they say this too that i'll get a callback regarding this issue but this was too not happening. its almost more then 3 months i complained for maneyback. Was this information helpful? | |||||
SHOP CJ Network customer support has been notified about the posted complaint. | |||||
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We understand your concern. We will get this checked and update on the same, please bear with us.
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Shop CJ India