[Resolved] Shop CJ Network — won lucky draw as on 01-aug-2017

hkharendrakumar08

from Madurai, Tamil Nadu

Sep 20, 2017

Address: New Delhi, Delhi, 110094

I won lucky draw against my purchase as on 01-aug-2017, which is shown by shopcj on its program. My order number is [protected] and assured me that holiday package will be reached to me within 7 to 8 working days.

But after passed 48 days, I still wait of my Holiday package from your side.

Many time I had connected with customer care representative, all time they assured me that within 2 to 3 days my issue will be resolved.

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Nov 2, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

SHOP CJ Network Customer Care's response Hi Harendra. We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime

Verified Support

Sep 29, 2017

SHOP CJ Network Customer Care's response Hi Harendra, as already discussed, your gift will be delivered to you very soon. Kindly allow us sometime.

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Comments

Rakesh Kujur

from Kolkata, West Bengal

Sep 25, 2017

I have not received the 2 free gifts which should have been given wih the product i had ordered.The product name was [S26]Biotique Jewel Beauty Kit (Ayurvedic) which was ordered on 15th September 2017. Order no is :-[protected]

won lucky draw as on 01-aug-2017 - Comment #2862588 - Image #0

SHOP CJ Network Customer Care's response, Sep 26, 2017

Verified Support

Hi Rakesh,

We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime.

SHOP CJ Network Customer Care's response, Sep 29, 2017

Verified Support

Hi Rakesh,

As discussed, we have dispatched the missing item and soon it will get delivered to you.

kittykripa

from Bengaluru, Karnataka

May 11, 2018

Hi. I have been receiving calls and messages regarding some lucky draw. The content of the message I received is as follows:

"Very very congratulations to you for wining the 1st prize Mahindra XUV 500 four wheeler car or Rs 1485000/ For this deposit registration charge Rs 6500/ only contact [protected] ".

Please clarify and do the needful ASAP.