[Resolved] Shop CJ Network — Worst service ever experienced

Goswamirahul94

from Pune, Maharashtra

Address:

411018

This is the second i m submitting against the same order. I have been following this guys from last 1 week. After complaining on this site i received a call from a guy name Hemal Joshi he promised me to mail me the docket number within 2 working days.. It has been 5 working days they have not replied to my single mail.. They have a helpline number which takes 5 mins to connect to customer care executive after which for checking my detials they keep the call on hold for another 5 mins.. And at the end the all have same reply u will be updated withing 48hrs.. Its irritating providing them details each n Everytym on call.. And they even disconnect the call if we ask them to transfer call to higher authority... This is the worst online shopping experience I have ever faced.. The worst part i have prepaid them my whole product amount... I have no option instead of waiting for my product to be delivered.. Coz even if i cancel my order i dono how long will they take to revert my money back... The status of my order is still the same.. No progress... I m so done with them but don't have any option... Pls help me out...

My Order no. - [protected]
Regards
Rahul Goswami

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May 22, 2017

Complaint marked as Resolved

Received the product after almost 16days. Won't ever buy any product from shopcj for sure.

SHOP CJ Network customer support has been notified about the posted complaint.

May 17, 2017

Phenomenol's response This is not so good product

May 17, 2017

Phenomenol's response Legins are damaged.

Quality is not good.

Ak dum gatia quality k product shopcj bhejta he aur customer service pr bhi thik se answer nhi dete.