Shop CJ Network — Worst shopping experience ever (Ordered tv which was not delivered and money not refunded)

Address:	Mumbai City, Maharashtra, 400007
Website:	www.shopcj.com

I ordered TV on 07 AUG 2016 it was supposed to be delivered in 5 to 8 working days. I called them to check status on 17 AUG 2016 and to raise a complaint. After calling and following up with them everyday on 25 AUG 2016 they told me that they can't deliver since they is an issue they clearly mentioned its not in stock. If the item isn't available why in the world I would order this and why they put it as available in first place. One more important information is if the order is in shipped status customer cannot cancel it, now how can I cancel it. Finally on 27 AUG 2016 after requesting again and again they cancelled order from their end and they said refund will be credited in 2 to 3 days. I have recorded all this conversation. Now today is 4th day from the time of cancel when I approached them again they said they are following procedure(what a joke suddenly they have to follow procedure) it will be refunded on or before 05 SEP 2016. So please guys if you ever want to have bad experience shop else go for some reputed sites. Most importantly customer case executive wont have any information they can only inform you what status your product is in, if you login which you will get. I just want my refund back ASAP since its their mistake from beginning.
ORDER NUMBER - [protected]