[Resolved] Shop CJ Network — Wrong product delivered ( Order number [protected])

Amit Sharma Haritash

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380021
Website:	shopcj.com

I ordered a lava ARC 105 (order number [protected]) and when received, the phone is not looking like and not match i see in your web site phone is fully different look & Product Features, . and after sending many time male to shopcj & call many times in cc number no solution and no positive response...

this i fraud with me & i m very disappoint about shopcj service,

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Nov 11, 2016

Complaint marked as Resolved

yes i got my money back thanks for your efforts. Request you to please make easy your process. Thanks

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

SHOP CJ Network Customer Care's response Hi Amit,

We have escalated this issue to the concerned team and soon the issue will be resolved. Kindly allow us sometime.

Thanks!

Regards,
Shop CJ India

Verified Support

Nov 09, 2016

SHOP CJ Network Customer Care's response Hi Amit,

As discussed we have processed for refund against order no: [protected]. Below mentioned is the reference id for the transferred amount:
5822eadf44082.

Thanks!

Regards,
Shop CJ India!

Nov 11, 2016

Updated by Amit Sharma Haritash yes dear, i got my money back thanks for your efforts

Thanks
Amit Sharma