[Resolved] Shop CJ Network — wrong product delivered / replacement pending

Daljit Kaur Sond

from Mumbai, Maharashtra

Website:

Shopcj.com

Complaint for the vendor gangaur creation.

I have ordered pretty kraft's organiser set rom shopcj on 16th june and got delivery on 19th june. Immediately after checking the product it seems that the product showing in tv and online, differ from the parcel. Even though giving complaints on the same for replacement, still no action has been taken on it.in every 24-48 hours no action has been taken by shopcj.
I don't understand why they don't have a quality check before delivering to customer.
If, it takes 1min to take an order in shopcj, then why the action on replacement/complaint/wrong product takes time? I mean how many days it take to check on it? Still the complaint is pending.
Can anyone work on this and get it resolve on priority basis?

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Jul 27, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

SHOP CJ Network Customer Care's response Hi Daljit,

Sorry for the replacement issue yo have faced.

We will take a closer look at the same. Please provide your order or sub-order number or alternatively choose to call us on[protected] between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik