[Resolved]  Shop CJ Network — Wrong products Delivered and too much delay in refund.

Address:Ludhiana, Punjab, 141001
Website:www.shopcj.com

I purchased a product from shop cj online website and the product was delivered to me on 1 jan 2017 as per my required the product doesn't seems fit .So i placed returning request on 6 jan 2017 .After that for a month there was no pickup done for a month that's their standard of Service.Then in Feb First week they picked up the product from me. After that there was no receipt of return provided. They said i will receive a call regarding Refund account info. Whole Month of feb I didn't Got any call From Them. I made a Call to them they Told me that as i told them they had transfer the points in my account. But I didn't got any call from them then i made a request to them on 25 feb 2017 They said me they will return the amount back in my bank account took details for account from me Till date i talked with their 3 managers including one lady manager. They all making me fool that give 5 days . 3 days or 2 days we will refund you whole amount. This was the worst experience of Service i had ever got. 3 months for a product amount refund Shameless Service proving company SHOP CJ .At last I had conversation with lady Manager she told me that Sir plz give me last 3 Days i will Surely get u refund back all but still there is no resolution about all this. I hope my prob will be solved ASAP.My product order no. is [protected]
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Mar 11, 2017
Complaint marked as Resolved 
Nothing had Done by the Company, they just making request to give time to refund amount. Their Every manager is asking for time to made refund amount. They all Do fraudulent activities
SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, I had ordered COLOURS O F RAJASTAN KURTAS of size 44, but, I have received size .36, hence kindly exchange it for size 44, I have given the order no for your reference .invoice no SPR 042519 & INVOICE DATE IS 4/3/2017
regards
sridhar
SHOP CJ Network Customer Care's response, Mar 14, 2017
Verified Support
Hi Sridhar,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.
Thanks!

Regards,
ShopCJ India

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