Shop CJ — No resolution of complaint

Address:

Gurgaon, Haryana

I didnt received the free item with my order number [protected].
i raised complaint to them on 22nd april and they promised to provide points equivalent to free item equal value as free item was unavailable.
i have called them many times and wrote many mails but problem is yet not resolved.one.
it is now over 1.5months and their executives keep making fake promises on ph
request you to please take up matter with company and resolve it.