[Resolved] Shop CJ — Product not refunding | |||
Hi, We have ordered 10 bed sheets on 7th of August . (order no [protected]). The sheets are all small in size compared to king size. Nothing of the dimensions are mentioned while marketing the product on their dish channel. When we requested for refund they are behaving strangely. I have called at least 10 times for raising a complaint against the product. But neither they are taking a complaint nor they are co-operating in any way. Every time they are saying that some one from the return team will call you within 24 hours. But its been 20 days and no one called us. Can someone please help us in anyway. After asking many times they refused to send any email confirmation or sms also. Was this information helpful? | |||
Oct 10, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Sep 06, 2016 SHOP CJ Network Customer Care's response Hi j31589, We cannot get in touch with you on your registered mobile number. If still your query stands unresolved, please assist us with your alternative contact number so that we can assist you at our earliest. Regards, Shop CJ India | |||
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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