[Resolved]  Shop CJ — Refund pending from one month - poor service

Address:Lucknow, Uttar Pradesh, 226017
Website:www.consumercomplaints.in/new_complaint

Order number: [protected]
Called 5 times, always get revert in 3-7 working days will get refund.
Whenever I call, I get my account details updated and validated, then always been given the refund time 3 - 7days, and till now haven't received.
Kindly help & take necessary legal action because of this harassment, and I will never recommend any one to shop from shopcj, pathetic & poor service, never trust it...
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Jun 3, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
SHOP CJ Network Customer Care's response
Hi Sankalp,

As discussed over the call, we have already shared the details with payment team and soon your amount will be refund to your bank account.
Thanks!

Regards,
ShopCJ India
Verified Support
May 03, 2017
SHOP CJ Network Customer Care's response
Hi Sankalp,

We have processed refund against order no : [protected] on 03-May-17 Via NEFT. Hence the said issue has been resolved.
Thanks!

Regards,
ShopCJ India
May 03, 2017
Updated by sAnkalp@11
Resolved
Complaint comments 

Comments

Same is happening to me. Waiting for refund since 2 months. Pathetic site
SHOP CJ Network Customer Care's response, May 6, 2017
Verified Support
Dear Susheela,

We regret the inconvenience caused. We are unable to trace your Order details with the information. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

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