[Resolved] Shop CJ — Top gear travell bag | |||||
We have ordered Top Gear Luggage Travel Bag - set of 5. We have ordered red and black color but we have received grey and dull red color. From last 10 day we are coordinating with customer care for the same. we have received reply from one of your representative that the red and black color is not in the stock hence they have dispatched different color. We liked any product then only we are placing order. You are not having rights to take decision your own. Yesterday your representative confirmed us that they are going to take our issue on most priority basis and today when we have again called that time another representative replied that yesterday they have called us in the afternoon and we confirmed that we are accepting that color. This is totally lie, why we should accept. today he is telling we are not going replace the product. It means shop cj is only lieying customers, they are so irresponsible. they are not taking care about customers satisfaction. This is our last shopping from Shop CJ. From today onwards we are not going to placed any single order on shop cj even we are going to inform same to our friends, relatives and neighbours. VERY VERY BAD EXPERIENCE WITH SHOP CJ Was this information helpful? | |||||
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Mar 07, 2016 SHOP CJ Network Customer Care's response Hi Prabhavati, We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue. | |||||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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