Shop Clues — Deceitful behaviour not acting on assurance for return of bad quality product

Address:

New Delhi, Delhi

I have purchased a Power Bank with order no. 55171215 dated 04 June, 2015. The product was of very bad quality and not working. Despite many calls and assurance of refund and arranging pick up from home, no action taken till day. Shop Clues was contacted over phone thrice and emails were sent to their customer service, but no one responded to take actual action. Customer service reciprocated by sending mail in response to the mail and assured action will be taken but to no avail.