Shop Clues — Faulty Product No Reverse Pick Up & Refund

Address:	New Delhi, Delhi
Website:	shopclues.com

Shop Clues is a cheat and fraud company.It is more concerned in taking money and delivering the product. Their customer care and CRM is the worst. I had ordered a product Order No 66887364, they had delivered a faulty product for which i had complained within 24 hours of delivery. Its been more than 2 weeks they have been giving false commitment of reverse pick up. While calling their customer care they informed that they have attempted twice once on 19th September also, the day i was at home 24*7. They are just updating their records so that refund can not be made. They informed that courier person attempted customer refused to handover and was using the product. I would like to ask this cheat company if the courier person had an X ray vision that he saw us using the product without even coming at our house. Now things have gone beyond hand i feel harrassed and cheated by this fraud company and would now be taking things to the consumer court against these cheaters. I have already consulted the lawyer who is in turn sending the notice to these cheaters. I advise others not to buy product from them as they do not have a full proof money protection as they say.