| Address: | New Delhi, Delhi, 110061 | | Website: | www.shopclues.com |
Shop clues delivered wrong product for Order ID 71035630 and low quality product for Order ID 71032749.
When I launched Return request, Shopclues asked me send back the products at their warehouse located at palem vihar, new Delhi.
I sent the items by DTDC courier with the following details,
Product ID:[protected]
Courier name:- DTDC
Tracking ID:-K82811703
Date of despatch:-31/10/2015
Product ID:[protected]
Courier name:- DTDC
Tracking ID:-D25569295
Date of despatch:-14/11/2015
But Clues network refused to accept the product.
after a lot of conversation (both telephonic and email) we came to a common agreement that shopclues will arrange a reverse pick up.
According to our last discussion for ticket number 5263317, we came to a common agreement that you were going to arrange a reverse pick up from the alternative address. Accordingly I traveled 200 kilometers to drop those items to the alternative address. After I did everything from my end when it was your turn to arrange a reverse pick up, you just assigned a new ticket number for the return request and asking me to resend the item.
let me be very clear to you that it is not possible for me to recollect the item and resend it to you. either you settle the request or let me show you what can I do from here. Was this information helpful? | 
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