Shop Clues — Manufacturing defective product

Address:

Kutch, Gujarat

Dear sir, I have perched new 32″‘ LED TV on 04/01/2015(order no[protected] but manufacturing defective product received. Screen is half blank and not Visible.i Have raised the complained regarding the refund/replacement however i am not getting any Response of shop clues. I Visited 3 time to LG service center of Mundra.They told me that is resale product it is already Used product and not agree to repair and replace. That say me contact to shop clues.Sir I have file the return request from a long time Ago and from last 1.5 month i am follow Process but till yet i did not get any resolution regard this. 1.5 month followup but not my problem salutation and daily one answer your complain high priority send to my senior and this matter shot out 3 to 4 day but till time not salutation. One year manufacturing Warranty this product and waist 2 month already. Order no[protected] email id – [protected]@shopcluescom.zendesk.com [protected]@shopclues.com MERCHANT MO. NO - [protected] Customer care number: –[protected] –[protected] –[protected] my id – [protected]@yahoo.com mob- [protected] Please do the needful as soon as possible. Regards, Vinod Chaudhary +91-[protected]