[Resolved]  Shop Clues — Non materialisation or order - maharaja whiteline jx - 101 jmg ultimate red treasure juicer mixer grinder (Qty:1)

Address:	New Delhi, Delhi
Website:	www.shopclues.com/

Dear sir,

1. On 03 sep 15 i online order a maharaja whiteline jx - 101 jmg ultimate red treasure juicer mixer grinder (Qty:1) from shopclue vide their order no. 67038766 dated 03 sep 15 against cash on delivery (Cod). The item was supplied by the firm on 07 sep 15 and the delivery man has taken the cash of rs. 2, 319 / - . When i un - packed the packet and checked the item, the item found to be damaged. The same was reported to shopclue over telephonically and via e - mail, however, no much of action has been seen to replace the damage item by the firm. After lots of pressure and exchange of e - mails and voice calls they agreed to take the item back for replacement and finally they took the item back on 16 sep 15. Since then after a lots of chase up, they are not responding to even my e - mails.
2. It is to mention here that the call centre is not even providing the contact details of their senior hierarchy to discuss the matter with them nor i could found out over internet.
3.In view of above, it is requested that shopclue may be pursued to deliver the correct item soon.
Regards