[Resolved] Shop Clues — non refund of rs 6500/-on cancelled order[protected] by shopclues | |
Please see my order[protected]placed order for 5 door metalic slim shoe rack on payment of rs6500/-on 11th august 2017-you have informed me on 21st september 2017 that you have cancelled my order, and initiated for refund of rs6500/-on 21st septenmber2017, after lapse of more than a month. But i have not received my money rs6500/-back from you so far as on date, nearly 2 months after i paid to your goodself on 11th august 2017. Causing undue hardship and agony to me for no fault of mine. For which i am constrained to initiate legal action in the appropriate court of law. Yours sincerely, Ch. Manmadha rao Was this information helpful? | |
Apr 20, 2018 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 ShopClues.com Customer Care's response Hi Mr Choudary, We are deeply apologetic for the experience you had this time. Due to a technical glitch, the refund could not go through earlier and this is the sole reason for the delay that happened. Please be assured that the refund has been initiated once again and timely updates will be shared on your registered contact details. Regards, Team ShopClues. | |
 2 Comments | |
Comments
As I bought an item and now I need to replace it but I have send return request but I cancelled the return request nd I don know how to replace again. Kindly reply me as soon as possible. And I called customer care also but no response... Need response soon.
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Rajesh,
Please share your Order Id to enable us to check on what exactly went wrong here.
Your early response would be appreciated so that we can assist you accordingly.
Regards,
Team ShopClues.
Please share your Order Id to enable us to check on what exactly went wrong here.
Your early response would be appreciated so that we can assist you accordingly.
Regards,
Team ShopClues.
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this mobile no. I was talked * [protected]
my mobile no. * [protected]
Advice- don't shop with shopclues
Sorry to hear this.
Request you to please elaborate on what conversation you had with the lady and please specify in case, you have placed an order with us recently as we are unable to identify any order under the mobile number shared by you.
Your early response would be highly appreciated so that we can get this escalated on priority.
Regards,
Team ShopClues.