Shop Clues — not given replacement or refound

Address:

Bangalore, Karnataka

Dear sir I brought Mi xiaomi Power Bank 10400mah For All Smart phones 2no but 1 is not working I complaint to shop clues he responded he told return the item but sent to 17/4/2015 now also no solution for that I sent msg also no responding please resole the problem order no;42585135 return id ;1192316 Babithraj [protected]