Shop Clues — Regarding about delivery and money issue

Address:	Gurgaon, Haryana, 122011
Website:	www.shopclues.com

Hii Sir / madam, some days before i got the mail from shop-clues as like " Your order 70504385 has been successfully delivered at the mentioned shipping address.'' but in reality i did not get my purchased order on my given pin-code and address but i paid the money already . when i was calling to shopclues.com call center office up to 8 times but they were saying every time to me, i have sent your request to higher authority and they will solve your problem and return a money in 48 hrs but still nobody responsecoming out so please take of my problem solve it. thank you, ...from Umakant bansode, iit kgp, Mob no-[protected]